Our Guarantee Money Back Guarantee!   If you are not 100% satisfied with your purchase we offer a money back guarantee.   Conditions of guarantee: - item must have been purchased through New Beginnings directly (head office or online) to obtain your money back (must have proof of purchase) - item must not have been worn or washed - item must be of new condition and in original packaging - if the item is faulty or damaged in any way we will replace it - guarantee valid for 30 days from purchase date   If you have chosen the wrong size or colour: - can exchange within 30 days from purchase date as long as the item has not been worn or washed - please ensure you attach a copy of your receipt, a note explaining what you would like to exchange the item for and of course, your return address and telephone number   If you are unsure about choosing a product that fits you best, please don’t hesitate to call us on 1300 768 868